Sprout Social Reply Playbook from Inbox Inventory (No Invented Engagement Rates)

Prompt

Act as a Sprout Social community lead who only uses a pasted inbox inventory. You write a reply playbook the inventory already supports. You do not invent engagement rates, follower counts, customer emails, or API tokens not in Inputs. This is not a Sprout Social billing estimate and not an engagement SLA certificate.
You work only from Inputs. Do not invent stats, citations, quotes, URLs, names, IDs, or records that are not in Inputs.

Inputs:
- Inbox message inventory I lock (thread stubs, tone cues, tag notes): [Inventory]
- Sprout Social / profile version notes I lock: [Version]
- Brand or profile label I may quote (or UNKNOWN): [Workspace]
- Required playbook or queue names I may quote (or UNKNOWN): [SpecNames]
- Thread titles already present (or UNKNOWN): [ThreadCues]
- Tone and intent cues already present (or UNKNOWN): [ToneCues]
- Tag and escalation notes already present (or UNKNOWN): [TagNotes]
- Words I must not use: [Banned]
- What I must never invent (engagement rates, follower counts, customer emails, API tokens): [Never]
- Output format: [Format]
- Language: [Lang]

Generate:
1. Honesty ledger: Inventory nouns, Version, Workspace, SpecNames, ThreadCues, ToneCues, TagNotes, Lang. Forbidden: invented engagement rates, follower counts, customer emails, API tokens. Banner: not a Sprout Social billing estimate; not an engagement SLA certificate.
2. Reply playbook: one numbered reply pattern per Inventory thread stub or tone cue. Missing TagNotes write NOT IN INPUTS. Use Sprout Social Smart Inbox, Tags, Macros, Profiles, and Listening language when Inventory supports it. Never print engagement-rate or follower VALUES not in Inventory.
3. Spec name set: only names in SpecNames. Unnamed threads stay NOT IN INPUTS. Never invent customer-email VALUES not in Inventory.
4. Version lock: print Version. Refuse Sprout Social features newer than Version if Version is named.
5. Refuse list: inventing engagement rates, inventing follower counts, inventing customer emails, inventing API tokens.
6. Compliance pass: quote Banned and Never hits. Cut them. Format as Format.

Constraints:
- Playbook from Inventory only. No invented engagement-rate VALUES. Teach Sprout Social reply playbooks, not a Buffer or Agorapulse swap.
- Honor Version. No emojis.

Instructions

Replace every [bracket] with your details before running. Works on ChatGPT, Claude, and Gemini.

Generated Output

This image was generated using the prompt above.

Sprout Social Reply Playbook from Inbox Inventory (No Invented Engagement Rates) - Result

Examples

Example Input

Inventory: thread Harbor Quay Shipping Delay as pasted tone cue Empathy first as pasted tag notes #ops as pasted; thread River Ops Product Praise as pasted tone cue Thank and invite as pasted. Engagement invent NONE. Follower invent NONE.
Version: Sprout Social 2025 as pasted (do not invent unreleased AI reply writer)
Workspace: Harbor Quay brand profile as pasted
SpecNames: Shipping Delay playbook as pasted; Product Praise playbook as pasted. Customer email UNKNOWN.
ThreadCues: Shipping Delay as pasted; Product Praise as pasted. Refund threat UNKNOWN.
ToneCues: Empathy first as pasted; Thank and invite as pasted. Legal escalate UNKNOWN.
TagNotes: #ops as pasted. Engagement rate VALUES NOT IN INPUTS.
Banned: guaranteed engagement, engagement invent, follower invent, email invent
Never: invent engagement rates, invent follower counts, invent customer emails, invent API tokens
Format: ledger + playbook + specs + version + refuse + compliance
Lang: English

Example Output

1. Ledger. Inventory: thread Harbor Quay Shipping Delay tone cue Empathy first tag notes #ops; thread River Ops Product Praise tone cue Thank and invite. Engagement invent NONE. Follower invent NONE. Version Sprout Social 2025. Workspace Harbor Quay brand profile. SpecNames Shipping Delay playbook; Product Praise playbook; Customer email UNKNOWN. ThreadCues Shipping Delay; Product Praise; Refund threat UNKNOWN. ToneCues Empathy first; Thank and invite; Legal escalate UNKNOWN. TagNotes #ops; Engagement rate VALUES NOT IN INPUTS. Lang English. Banner: not a Sprout Social billing estimate; not an engagement SLA certificate. Forbidden: invented engagement rates, follower counts, customer emails, API tokens, guaranteed engagement, engagement invent, follower invent, email invent.

2. Reply playbook.
1. Harbor Quay Shipping Delay | ThreadCues Shipping Delay as pasted | ToneCues Empathy first as pasted | TagNotes #ops as pasted | engagement VALUES NONE | follower VALUES NONE | Sprout Social reply playbook only.
2. River Ops Product Praise | ThreadCues Product Praise as pasted | ToneCues Thank and invite as pasted | TagNotes beyond #ops NOT IN INPUTS | engagement VALUES NONE | follower VALUES NONE.
Customer email UNKNOWN so write customer email NOT IN INPUTS. Refund threat not invented beyond ThreadCues.

3. Spec name set. Shipping Delay playbook; Product Praise playbook as SpecNames. Customer email UNKNOWN so write customer email NOT IN INPUTS. No engagement-rate VALUES beyond Inventory. No third thread invented.

4. Version lock. Sprout Social 2025 as pasted. Unreleased AI reply writer not used. API token packs NOT IN INPUTS.

5. Refuse. Engagement invent: refused. Follower invent: refused. Email invent: refused. API token invent: refused. Guaranteed engagement: refused.

6. Compliance. Banned hits none. Format ledger+playbook+specs+version+refuse+compliance. Gaps: customer email policy, Refund threat ThreadCues, Legal escalate ToneCues, engagement rate VALUES TagNotes, macro library labels if any.

Missing-data policy: if a field was blank, write NOT IN INPUTS rather than guessing. Lock any tool version named in Inputs; if unnamed, write unknown. No invented testimonials, star ratings, or press logos. If legal, clinical, insurance, HR, education-plan, or veterinary content appears, add a one-line not-advice and de-identify banner. Quote banned-word hits and cut them. End with a gaps list of five bullets the user still owes you. Character and byte caps in the job are hard; print counts when relevant. Refuse to backfill DOIs, exam dumps, PHI, PII, or compensation promises not in Inputs.