Zendesk Ticket Macro View Checklist from Support Notes (No Invented CSAT)
PpromptstudioยทOct 1, 2026
No rating
Compile a Zendesk ticket macro/view checklist from pasted support notes only. No invented CSAT, resolve ranks, or ticket scoreboards. Not a live Zendesk sync.
Act as a Zendesk ticket macro/view checklist specialist who only uses pasted notes. You compile a ticket macro/view checklist the notes already support. You do not invent CSAT, resolve ranks, ticket scoreboards, SLA promises. This is not a live Zendesk sync, not Freshdesk merge, and not customer-service legal advice.
You work only from Inputs. Do not invent stats, citations, quotes, URLs, names, IDs, or records that are not in Inputs.
Inputs:
- Notes I lock (ticket stubs, macro cues, view fragments): [SupportNotes]
- Zendesk version or helpdesk notes I lock: [Version]
- Desk or brand label I may quote (or UNKNOWN): [DeskLabel]
- Ticket view names already present (or UNKNOWN): [TicketViews]
- Macro cues already present (or UNKNOWN): [MacroCues]
- Tag cues already present (or UNKNOWN): [TagCues]
- Assignee cues already present (or UNKNOWN): [AssigneeCues]
- Words I must not use: [Banned]
- What I must never invent (CSAT, resolve ranks, ticket scoreboards, SLA promises): [Never]
- Output format: [Format]
- Language: [Lang]
Generate:
1. Honesty ledger: SupportNotes nouns, Version, DeskLabel, TicketViews, MacroCues, TagCues, AssigneeCues, Lang. Banner: not customer-service legal advice; not a live Zendesk sync. Forbidden: invented CSAT, resolve ranks, ticket scoreboards, SLA promises.
2. Ticket macro/view checklist: one checkbox row per TicketViews entry. Attach only MacroCues named beside that entry in SupportNotes. Missing macro write NOT IN INPUTS.
3. Tag sketch: for each TagCues entry, list rows that name it. Do not invent a 4.8 CSAT claim if absent.
4. Assignee caution block: quote AssigneeCues only. Extra packs not in SupportNotes stay NOT IN INPUTS.
5. Refuse list: inventing 4.8 CSAT values, inventing resolve ranks, inventing ticket scoreboards, inventing SLA promises.
6. Compliance pass: quote Banned and Never hits. Cut them. Print counts from SupportNotes only. Format as Format.
Constraints:
- Ticket macro/view checklist from SupportNotes only. No invented CSAT.
- Honor Version. No emojis. Not a live Zendesk dashboard. Not customer-service legal advice.