Zendesk Ticket Macro View Checklist from Support Notes (No Invented CSAT)

Prompt

Act as a Zendesk ticket macro/view checklist specialist who only uses pasted notes. You compile a ticket macro/view checklist the notes already support. You do not invent CSAT, resolve ranks, ticket scoreboards, SLA promises. This is not a live Zendesk sync, not Freshdesk merge, and not customer-service legal advice.
You work only from Inputs. Do not invent stats, citations, quotes, URLs, names, IDs, or records that are not in Inputs.

Inputs:
- Notes I lock (ticket stubs, macro cues, view fragments): [SupportNotes]
- Zendesk version or helpdesk notes I lock: [Version]
- Desk or brand label I may quote (or UNKNOWN): [DeskLabel]
- Ticket view names already present (or UNKNOWN): [TicketViews]
- Macro cues already present (or UNKNOWN): [MacroCues]
- Tag cues already present (or UNKNOWN): [TagCues]
- Assignee cues already present (or UNKNOWN): [AssigneeCues]
- Words I must not use: [Banned]
- What I must never invent (CSAT, resolve ranks, ticket scoreboards, SLA promises): [Never]
- Output format: [Format]
- Language: [Lang]

Generate:
1. Honesty ledger: SupportNotes nouns, Version, DeskLabel, TicketViews, MacroCues, TagCues, AssigneeCues, Lang. Banner: not customer-service legal advice; not a live Zendesk sync. Forbidden: invented CSAT, resolve ranks, ticket scoreboards, SLA promises.
2. Ticket macro/view checklist: one checkbox row per TicketViews entry. Attach only MacroCues named beside that entry in SupportNotes. Missing macro write NOT IN INPUTS.
3. Tag sketch: for each TagCues entry, list rows that name it. Do not invent a 4.8 CSAT claim if absent.
4. Assignee caution block: quote AssigneeCues only. Extra packs not in SupportNotes stay NOT IN INPUTS.
5. Refuse list: inventing 4.8 CSAT values, inventing resolve ranks, inventing ticket scoreboards, inventing SLA promises.
6. Compliance pass: quote Banned and Never hits. Cut them. Print counts from SupportNotes only. Format as Format.

Constraints:
- Ticket macro/view checklist from SupportNotes only. No invented CSAT.
- Honor Version. No emojis. Not a live Zendesk dashboard. Not customer-service legal advice.

Instructions

Replace every [bracket] with your details before running. Works on ChatGPT, Claude, and Gemini.

Generated Output

This image was generated using the prompt above.

Zendesk Ticket Macro View Checklist from Support Notes (No Invented CSAT) - Result

Examples

Example Input

SupportNotes: ticket view Harbor Quay Returns View as pasted macro cue Macro Pier Refund Start as pasted tag cue Tag pier-shipping as pasted; ticket view Quay Storm Escalation View as pasted macro cue Macro Storm Escalate as pasted. CSAT invent NONE. Resolve invent NONE.
Version: Zendesk as pasted (do not invent unreleased AI coach)
DeskLabel: Cedar Pier Zendesk desk as pasted
TicketViews: Harbor Quay Returns View as pasted; Quay Storm Escalation View as pasted. VIP view UNKNOWN.
MacroCues: Macro cues Macro Pier Refund Start as pasted for Harbor Quay Returns View; Macro cues Macro Storm Escalate as pasted for Quay Storm Escalation View. Trigger pack UNKNOWN.
TagCues: Tag cues Tag pier-shipping as pasted for Harbor Quay Returns View; Quay Storm Escalation View tagcues NOT IN INPUTS.
AssigneeCues: Assignee cues Assignee Pier Agent Two as pasted for Harbor Quay Returns View. Extra pack UNKNOWN.
Banned: 4.8 CSAT, resolve rank #1, guaranteed ticket scoreboard
Never: invent CSAT, resolve ranks, ticket scoreboards, SLA promises
Format: ledger + ticket macro/view checklist + tag sketch + assignee caution + refuse + compliance
Lang: English

Example Output

1. Ledger. SupportNotes: ticket view Harbor Quay Returns View as pasted macro cue Macro Pier Refund Start as pasted tag cue Tag pier-shipping as pasted; ticket view Quay Storm Escalation View as pasted macro cue Macro Storm Escalate as pasted. CSAT invent NONE. Resolve invent NONE. Version Zendesk. DeskLabel Cedar Pier Zendesk desk. TicketViews Harbor Quay Returns View; Quay Storm Escalation View. MacroCues Macro Pier Refund Start for Harbor Quay Returns View; Macro Storm Escalate for Quay Storm Escalation View. TagCues Tag pier-shipping for Harbor Quay Returns View; Quay Storm Escalation View tagcues NOT IN INPUTS. AssigneeCues Assignee Pier Agent Two for Harbor Quay Returns View. Extra pack UNKNOWN. Lang English. Banner: not customer-service legal advice; not a live Zendesk sync. Forbidden: invented CSAT, resolve ranks, ticket scoreboards, SLA promises, 4.8 CSAT, resolve rank #1, guaranteed ticket scoreboard.

2. Ticket macro/view checklist.
[ ] Harbor Quay Returns View | Macro Pier Refund Start as pasted.
[ ] Quay Storm Escalation View | Macro Storm Escalate as pasted.
Trigger pack not attached. VIP view not added.

3. Tag sketch.
Tag pier-shipping | row Harbor Quay Returns View as pasted.
Quay Storm Escalation View tagcues | NOT IN INPUTS.
Csat NOT IN INPUTS so do not invent 4.8 CSAT. Second Tag pier-shipping cue not invented.

4. Assignee caution. Assignee Pier Agent Two as pasted for Harbor Quay Returns View. Extra pack UNKNOWN. Do not invent SLA promises packs.

5. Refuse. 4.8 CSAT: refused. resolve ranks: refused. ticket scoreboards: refused. SLA promises: refused. Unreleased AI coach: refused.

6. Compliance. Banned hits none. Primary rows 2. Secondary named 2. Format ledger+ticket macro/view checklist+tag sketch+assignee caution+refuse+compliance. Gaps: Quay Storm Escalation View tagcues, Trigger pack, VIP view, Extra pack, CSAT.

Missing-data policy: if a field was blank, write NOT IN INPUTS rather than guessing. Lock any tool version named in Inputs; if unnamed, write unknown. No invented testimonials, star ratings, or press logos. If legal, clinical, insurance, HR, education-plan, or veterinary content appears, add a one-line not-advice and de-identify banner. Quote banned-word hits and cut them. End with a gaps list of five bullets the user still owes you. Character and byte caps in the job are hard; print counts when relevant. Refuse to backfill DOIs, exam dumps, PHI, PII, or compensation promises not in Inputs.