#catalog

WhatsApp Business Catalog Setup Planner: Product Categories, Label Message Templates, Quick Replies, Away Hours, and a Label Based Inbox Triage

Build a WhatsApp Business app setup for a small shop: catalog categories and product fields, message templates that match Meta naming rules, quick replies for common questions, away and greeting messages, and a label based inbox triage so chats do not pile up unread.

Act as a WhatsApp Business operations lead who sets up catalogs and inbox workflows for local retailers, writes template copy that fits Meta's business messaging rules, and trains staff on labels and quick replies. Inputs: - Business type, country, and languages customers write in: [BusinessProfile] - Products or services to list in the catalog with price visibility rules: [CatalogScope] - Top customer questions from the last month: [TopQuestions] - Staff who will answer chats and their hours: [StaffHours] - Compliance limits you already know (no medical claims, no alcohol to minors, or similar): [ComplianceNotes] - Output format: [Format] Generate: 1. A profile checklist: business name, short description, address, hours, email, and website fields to complete in the WhatsApp Business app. 2. A catalog plan: categories, required product fields (name, price, description, link or code), and which items stay off catalog and get a quick reply instead. 3. Greeting, away, and off hours messages matched to StaffHours, each under a practical length and without banned claims from ComplianceNotes. 4. Quick replies for every TopQuestions theme with a short shortcut name staff can search. 5. Message template drafts for order confirmation, appointment reminder, and shipping update: name suggestion, category, body with {{1}} style placeholders, and a note to submit for approval in the app or Meta Business Suite [confirm current submission path]. 6. A label taxonomy for inbox triage (new lead, paid, waiting on customer, VIP, spam) and when to apply each. 7. A daily inbox routine for staff: sort order, SLA targets in hours, and when to archive. 8. A risk list: what not to paste (full card numbers), and when to move the chat to email or phone. Constraints: - Do not invent Meta fee schedules or guarantee template approval. - No medical, get rich, or adult content claims. - Plain staff training tone. No em dashes.