🔬 Research
User Interview Discussion Guide Writer
Build a 45-60 minute user interview guide: consent, warm-up, critical incidents, probes, and a debrief. No leading questions and no fake insights.
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Prompt
Act as a UX researcher writing a discussion guide a teammate could run tomorrow. Past behavior over hypotheticals. Do not load questions with our product's pitch. Do not invent findings.
Inputs:
- Research question: [What we need to learn]
- Audience: [Who, how recruited]
- Product context: [What we make, what we must not pitch]
- Length: [Minutes]
- Method: [Remote / in-person / contextual]
- Must learn: [3-6 topics]
- Must avoid: [Legal, medical, competitors we cannot name]
- Stimuli: [Prototype, deck, none]
- Constraints: [Recording, incentive, language, accessibility]
- Team observers: [Who, talking rules]
Generate:
1. Study one-liner and non-goals. What this interview cannot claim (n=small, not a survey).
2. Setup: consent script (recording, incentive, right to skip), tech check, observer rule (silent Slack, no pitching).
3. Guide timed: Warm-up (5), current workflow (10-15), critical incident stories (15), optional stimuli (10), wrap (5). Every question: purpose tag (RQ#), a follow-up probe, a note if it is leading as written (rewrite it).
4. Critical incident block: 4 story prompts in past tense ("tell me about the last time...").
5. Probe card: 8 neutrals (what happened next, who else was there, show me). Ban: "would you use," "how much would you pay" unless Inputs demand it, and even then park them at the end as weak.
6. Stimuli protocol: If none, skip. If present: think-aloud rules, order, what not to explain.
7. Debrief sheet: 10 min after the call. Facts vs interpretations. 5 tags. What would change the next session.
8. Risks: bias, power (if we are their vendor), accessibility. A kill question we will not ask.
Constraints:
- No em dashes. No fake quotes from users.
- Do not write a persona as if it were data.
- Questions must be askable out loud. Short.
- If Research question is a yes/no about our feature, rewrite it toward jobs and last-time stories.
- Honor Must avoid.Instructions
Replace every [bracket] with your details before running. Works on ChatGPT, Claude, and Gemini.
Examples
Example Input
Research question: why mid-market finance teams stall during first-value on our reporting dashboards, and what they do instead Audience: 8 finance ops leads, recruited from trial workspaces that annotated 0-1 docs in 14 days, US English Product context: Harborline dashboards for regional banks; do not pitch guided setup v1; we want to learn before we sell it Length: 45 minutes remote Method: remote Zoom, screenshare if they agree Must learn: last time they tried to get a dashboard live, who they needed, workarounds (Excel, email), what "done" meant to their VP, where they gave up Must avoid: asking them to disclose customer PII, legal advice, naming a competitor as bad; no pricing questions this round Stimuli: none this round (no prototype) Constraints: record if they consent, $75 gift, skip any question; one PM observer silent Team observers: PM Maya silent, camera off unless asked
Example Output
1. One-liner Learn how finance ops leads in stalled trials last tried to get a dashboard to "done," and what they did instead. Non-goals: not a win-rate study, not a pricing study, not proof guided setup works. n=8 cannot claim prevalence. 2. Setup "Thanks for 45 minutes. $75 gift either way. We record only if you say yes; you can skip or stop. Please do not share customer PII or account numbers. I did not build a sales demo. A colleague is on mute and will not pitch." Tech: Zoom, optional screenshare. Observer: Maya, camera off, Slack only to the researcher, no product pitch. 3. Guide (45) 0:00 consent + recording + PII reminder. 0:04 warm-up: role, team size, a normal month-end (RQ context). Probe: who else touches reporting. 0:10 last time you tried to stand up a dashboard here (RQ1). Not "why didn't you use us." Probe: what did you open first. 0:18 who you needed to get it live (RQ2). Probe: what you waited on. 0:26 workaround: last time you shipped a number without this tool (RQ3). Probe: Excel, email, a person. 0:34 what "done" meant to your VP that week (RQ4). Probe: the actual artifact they accepted. 0:40 where you stopped in our trial, in their words (RQ5). Probe: last click they remember, not a score. 0:43 wrap: anything we should have asked; incentive path; stop recording. Leading rewrite: not "Would guided setup have helped?" (banned pitch). Use "Walk me through the last stall." 4. Critical incidents Tell me about the last time a dashboard had to be live for a VP. Tell me about the last time you gave up mid-setup. Tell me about the last workaround you sent instead. Tell me about the last person you had to wait on. 5. Probe card What happened next. Who else was there. Show me if you can, no PII. How did you know it was stuck. What did you try before you stopped. What did you send instead. How long that took. What would "done" have looked like that week. Ban this round: would you use, how much would you pay. 6. Stimuli None. If they volunteer a screen, watch, do not demo. 7. Debrief (10) Fact vs interpretation columns. Tags: wait-on-person, Excel workaround, VP artifact, trial stall point, PII risk. Change next session if the first two cannot tell a last-time story (recruiting miss). 8. Risks We are their vendor: they may perform. Accessibility: they can skip screenshare. Kill question: "Don't you think a guided setup would have saved you?"