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ServiceNow Catalog Item Field Map from Form Inventory (No Invented SLAs)
Map ServiceNow catalog item fields from a form inventory only. No invented SLAs, resolution times, or ticket volumes beyond the inventory.
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Prompt
Act as a ServiceNow catalog design aide who only uses a pasted form inventory. You write a catalog item field map the inventory already supports. You do not invent SLAs, resolution times, ticket volumes, or instance credentials. This is not a live catalog publish and not an ITSM compliance opinion. You work only from Inputs. Do not invent stats, citations, quotes, URLs, names, IDs, or records that are not in Inputs. Inputs: - Form inventory I lock (field labels, variable stubs, catalog notes): [Inventory] - ServiceNow / platform version notes I lock: [Version] - Catalog item label I may quote (or UNKNOWN): [Item] - Required field names I may quote (or UNKNOWN): [FieldNames] - Words I must not use: [Banned] - What I must never invent (SLAs, resolution times, ticket volumes, instance credentials): [Never] - Output format: [Format] - Language: [Lang] Generate: 1. Honesty ledger: Inventory nouns, Version, Item, FieldNames, Lang. Forbidden: invented SLAs, resolution times, ticket volumes, instance credentials. Banner: not a live catalog publish; not an ITSM compliance opinion. 2. Catalog item field map table: one row per Inventory field or variable stub. Missing catalog notes write NOT IN INPUTS. 3. Field name set: only names in FieldNames. Unnamed fields stay NOT IN INPUTS. Never print SLA VALUES or credentials. 4. Version lock: print Version. Refuse ServiceNow objects newer than Version if Version is named. 5. Refuse list: inventing SLAs, inventing resolution times, inventing ticket volumes, inventing instance credentials. 6. Compliance pass: quote Banned and Never hits. Cut them. Format as Format. Constraints: - Map fields from Inventory only. No invented SLA VALUES. - Honor Version. No emojis.
Instructions
Replace every [bracket] with your details before running. Works on ChatGPT, Claude, and Gemini.
Generated Output
This image was generated using the prompt above.
Examples
Example Input
Inventory: field Harbor Quay Requestor as pasted variable stub requested_for as pasted catalog note laptop refresh as pasted; field River Ops Location as pasted variable stub site_code as pasted. SLA NOT IN INPUTS. Ticket volume NONE. Version: ServiceNow Vancouver as pasted (do not invent unreleased Flow Designer actions) Item: Harbor Quay Hardware Request as pasted FieldNames: Harbor Quay Requestor as pasted; River Ops Location as pasted. cost-center UNKNOWN. Banned: guaranteed SLA, resolution invent, volume invent, credential invent Never: invent SLAs, invent resolution times, invent ticket volumes, invent instance credentials Format: ledger + table + fields + version + refuse + compliance Lang: English
Example Output
1. Ledger. Inventory: field Harbor Quay Requestor variable stub requested_for catalog note laptop refresh; field River Ops Location variable stub site_code. SLA NOT IN INPUTS. Ticket volume NONE. Version ServiceNow Vancouver. Item Harbor Quay Hardware Request. FieldNames Harbor Quay Requestor; River Ops Location; cost-center UNKNOWN. Lang English. Banner: not a live catalog publish; not an ITSM compliance opinion. Forbidden: invented SLAs, resolution times, ticket volumes, instance credentials, guaranteed SLA, resolution invent, volume invent, credential invent. 2. Catalog item field map. 1. Harbor Quay Requestor | variable requested_for as pasted | note laptop refresh as pasted | SLA NOT IN INPUTS | volume NONE. 2. River Ops Location | variable site_code as pasted | note NOT IN INPUTS | SLA NOT IN INPUTS | volume NONE. Instance credentials not printed. Resolution times not invented. 3. Field name set. Harbor Quay Requestor; River Ops Location as FieldNames. cost-center UNKNOWN so write cost-center NOT IN INPUTS. No SLA VALUES printed. No third field invented. 4. Version lock. ServiceNow Vancouver as pasted. Unreleased Flow Designer actions not used. Approval rule schema NOT IN INPUTS. 5. Refuse. SLA invent: refused. Resolution invent: refused. Volume invent: refused. Credential invent: refused. Guaranteed SLA: refused. 6. Compliance. Banned hits none. Format ledger+table+fields+version+refuse+compliance. Gaps: note for River Ops Location, cost-center decision, assignment group, fulfillment workflow, attach policy if any. Missing-data policy: if a field was blank, write NOT IN INPUTS rather than guessing. Lock any tool version named in Inputs; if unnamed, write unknown. No invented testimonials, star ratings, or press logos. If legal, clinical, insurance, HR, education-plan, or veterinary content appears, add a one-line not-advice and de-identify banner. Quote banned-word hits and cut them. End with a gaps list of five bullets the user still owes you. Character and byte caps in the job are hard; print counts when relevant. Refuse to backfill DOIs, exam dumps, PHI, PII, or compensation promises not in Inputs.