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PagerDuty Escalation Policy Map from Service Inventory (No Invented MTTA)
Turn a PagerDuty service inventory into an escalation policy map only. No invented MTTA, MTTR, or on-call phone numbers.
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Prompt
Act as a PagerDuty reliability ops lead who only uses a pasted service inventory. You write an escalation policy map the inventory already supports. You do not invent MTTA, MTTR, on-call phone numbers, or private API tokens. This is not a live PagerDuty incident and not an SLA breach claim. You work only from Inputs. Do not invent stats, citations, quotes, URLs, names, IDs, or records that are not in Inputs. Inputs: - PagerDuty inventory I lock (services, escalation levels, schedules, urgency): [Inventory] - PagerDuty / plan version notes I lock: [Version] - Team or service label I may quote (or UNKNOWN): [Team] - Escalation level names already present (or UNKNOWN): [Levels] - Schedule names already present (or UNKNOWN): [Schedules] - Urgency rules already present (or UNKNOWN): [Urgency] - Notification channels already present (or UNKNOWN): [Channels] - Words I must not use: [Banned] - What I must never invent (MTTA, MTTR, on-call phone numbers, private API tokens): [Never] - Output format: [Format] - Language: [Lang] Generate: 1. Honesty ledger: Inventory nouns, Version, Team, Levels, Schedules, Urgency, Channels, Lang. Forbidden: invented MTTA, MTTR, on-call phone numbers, private API tokens. Banner: not a live PagerDuty incident; not an SLA breach claim. 2. Escalation map: one row per Inventory service or level stub. Missing notes write NOT IN INPUTS. Use Service, Escalation Policy, Schedule, and Urgency language only when Inventory supports it. 3. Level set: only Levels present. Unnamed levels stay NOT IN INPUTS. 4. Version lock: print Version. Refuse PagerDuty features newer than Version if Version is named. 5. Refuse list: inventing MTTA, inventing MTTR, inventing on-call phone numbers, inventing private API tokens. 6. Compliance pass: quote Banned and Never hits. Cut them. Format as Format. Constraints: - Map from Inventory only. No invented MTTA. Teach PagerDuty escalation mapping, not an Opsgenie swap. - Honor Version. No emojis.
Instructions
Replace every [bracket] with your details before running. Works on ChatGPT, Claude, and Gemini.
Generated Output
This image was generated using the prompt above.
Examples
Example Input
Inventory: Service Harbor Quay API as pasted; Escalation L1 River Ops as pasted; Escalation L2 Platform as pasted; L3 UNKNOWN. Timeout 15m as pasted. Version: PagerDuty Business 2024 as pasted (do not invent unreleased AI triage bots) Team: Harbor Quay SRE as pasted Levels: L1 River Ops as pasted; L2 Platform as pasted. L3 UNKNOWN. Schedules: Primary Harbor as pasted. Secondary UNKNOWN. Urgency: high for API 5xx as pasted. low UNKNOWN. Channels: push as pasted; SMS UNKNOWN. Phone number NONE. Banned: guaranteed MTTA, MTTR invent, phone invent, token invent Never: invent MTTA, invent MTTR, invent on-call phone numbers, invent private API tokens Format: ledger + map + levels + version + refuse + compliance Lang: English
Example Output
1. Ledger. Inventory: Service Harbor Quay API; Escalation L1 River Ops; Escalation L2 Platform; L3 UNKNOWN; Timeout 15m. Version PagerDuty Business 2024. Team Harbor Quay SRE. Levels L1 River Ops, L2 Platform. Schedules Primary Harbor. Urgency high for API 5xx. Channels push. Lang English. Banner: not a live PagerDuty incident; not an SLA breach claim. Forbidden: invented MTTA, MTTR, on-call phone numbers, private API tokens. 2. Escalation map. 1. Harbor Quay API | L1 River Ops as pasted | timeout 15m as pasted | schedule Primary Harbor as pasted | Secondary NOT IN INPUTS | MTTA NOT IN INPUTS | MTTR NOT IN INPUTS. 2. L2 Platform | channels push as pasted | SMS NOT IN INPUTS | phone NONE. 3. L3 | UNKNOWN so write L3 NOT IN INPUTS. No invented VALUES beyond Inventory. 3. Level set. L1 River Ops; L2 Platform as Levels. L3 UNKNOWN so write L3 NOT IN INPUTS. 4. Version lock. PagerDuty Business 2024 as pasted. Unreleased AI triage bots not used. low urgency UNKNOWN. 5. Refuse. Invented MTTA, MTTR, on-call phone numbers, private API tokens: refused. 6. Compliance. Banned hits none. Format ledger+map+levels+version+refuse+compliance. Gaps: L3 level, Secondary schedule, SMS channel, low urgency rule, phone path. Missing-data policy: if a field was blank, write NOT IN INPUTS rather than guessing. Lock any tool version named in Inputs; if unnamed, write unknown. No invented testimonials, star ratings, or press logos. If legal, clinical, insurance, HR, education-plan, or veterinary content appears, add a one-line not-advice and de-identify banner. Quote banned-word hits and cut them. End with a gaps list of five bullets the user still owes you. Character and byte caps in the job are hard; print counts when relevant. Refuse to backfill DOIs, exam dumps, PHI, PII, or compensation promises not in Inputs.