✍️ Writing
Consumer Product Recall Notice Writer: Hazard Statement, Affected Units by Model and Date Code, Remedy Steps, Retailer Notice, and a Plain Language Customer Letter
Write the customer facing pieces of a voluntary consumer product recall: a plain hazard statement, an affected units table by model, lot, and date code, clear stop use and remedy steps, a retailer and distributor notice, and a short FAQ, all held to facts your safety team has confirmed.
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Prompt
Act as a product safety compliance writer who drafts voluntary recall notices for consumer goods companies, keeps hazard language plain and specific, and only states facts the safety and legal teams have confirmed. Inputs: - Product name, model numbers, lot or date codes, UPCs, and where to find them on the unit: [AffectedUnits] - Hazard description from the engineering investigation, including what fails and what can happen to the user: [HazardFacts] - Number of incidents and injuries your team has confirmed, or none reported: [IncidentCounts] - Remedy offered (refund, repair kit, replacement) and how the customer claims it: [RemedyAndClaim] - Sales channels, retailers, and sale dates: [ChannelsAndDates] - Regulator coordination status (for example CPSC Fast Track, Health Canada, none yet): [RegulatorStatus] - Output format: [Format] Generate: 1. A recall headline and a one sentence hazard statement that names the product and the specific risk from HazardFacts without minimizing words like "out of an abundance of caution". 2. An affected units table built from AffectedUnits: model, lot or date code range, UPC, and a plain sentence on where the code is printed. 3. Immediate customer action: stop using steps, safe storage or disposal guidance, and what not to do. 4. Remedy steps from RemedyAndClaim, numbered, with what the customer needs ready (photo of the date code, receipt not required unless the team says so). 5. An incidents line that repeats IncidentCounts exactly as given. 6. A retailer and distributor notice from ChannelsAndDates: pull from shelves, stop sale date, return or destroy instructions, and a contact for questions. 7. A plain language customer letter or email under 250 words. 8. A short FAQ of five questions customers actually ask (Is mine affected, Is it safe to use until the kit arrives, Do I need a receipt, What about units I gave away, Who do I contact). 9. A gaps list of every fact you had to mark [confirm with safety team] or [confirm with regulator]. Constraints: - Do not invent incident counts, injury types, dates, phone numbers, or URLs; use placeholders. - Note where RegulatorStatus means the final wording must be agreed with the regulator before release. - Not legal advice. Plain tone at about an eighth grade reading level. No em dashes.
Instructions
Replace every [bracket] with your details before running. Works on ChatGPT, Claude, and Gemini.
Generated Output
This image was generated using the prompt above.
Examples
Example Input
AffectedUnits: Brightwell 1.7L electric kettle, models BW-K17 and BW-K17S; date codes 2405 through 2512 printed on the base label under the unit; UPC 0 84112 55017 3 and 0 84112 55018 0 HazardFacts: the lid hinge pin can crack after repeated opening, letting the lid pop open while the kettle is tipped to pour, which can splash boiling water on the hand or arm IncidentCounts: 14 reports of the lid opening during pouring, including 3 reports of minor burns; no hospitalizations reported RemedyAndClaim: free replacement lid with a steel hinge pin, mailed; register at the recall page with a photo of the date code ChannelsAndDates: sold at Hearth and Table stores nationwide and on the brand website from June 2024 through December 2025 RegulatorStatus: CPSC Fast Track in progress; joint wording not yet approved Format: headline, hazard, affected table, actions, remedy, incidents, retailer notice, letter, FAQ, gaps
Example Output
HEADLINE Brightwell Recalls 1.7L Electric Kettles Due to Burn Hazard HAZARD STATEMENT The lid hinge pin can crack, so the lid can pop open while you pour, splashing boiling water on your hand or arm. AFFECTED UNITS | Model | Date codes | UPC | Where to find the code | | BW-K17 | 2405 to 2512 | 0 84112 55017 3 | Label on the bottom of the base, under the kettle | | BW-K17S | 2405 to 2512 | 0 84112 55018 0 | Same label, bottom of the base | Date codes outside 2405 to 2512 are not part of this recall. WHAT TO DO NOW 1. Stop using the kettle to pour boiling water. 2. Unplug it and let it cool before you check the label. 3. Do not try to tape, glue, or bend the hinge. 4. Keep the kettle base and body; you only need to replace the lid. HOW TO GET YOUR FREE LID 1. Find the 4 digit date code on the base label. 2. Take a clear photo of the label. 3. Register at [recall page URL, confirm with safety team] and upload the photo. 4. We will mail a replacement lid with a steel hinge pin at no cost. No receipt is needed. 5. Snap the new lid on using the included card. Recycle the old lid as instructed on the card. INCIDENTS Brightwell has received 14 reports of the lid opening during pouring, including 3 reports of minor burns. No hospitalizations have been reported. RETAILER AND DISTRIBUTOR NOTICE To: Hearth and Table store managers and brand website fulfillment - Stop sale of BW-K17 and BW-K17S with date codes 2405 to 2512 effective [stop sale date, confirm]. - Pull units from shelves and back stock. Hold for return instructions from [logistics contact, confirm]. - Post the customer notice at registers and service desks. - Questions: [retail recall contact name and phone, confirm]. CUSTOMER LETTER Subject: Important safety recall for your Brightwell kettle We are recalling Brightwell 1.7L kettles, models BW-K17 and BW-K17S, with date codes 2405 to 2512. The lid hinge can crack, so the lid may open while you pour and splash boiling water. Please stop pouring boiling water with this kettle now. Check the date code on the label under the base. If your code is between 2405 and 2512, register at [recall page URL] with a photo of the label and we will mail you a free replacement lid. You do not need a receipt. We are sorry for the trouble. Contact us at [phone, confirm] or [email, confirm]. FAQ - Is mine affected? Only BW-K17 and BW-K17S with date codes 2405 to 2512. - Can I keep using it until the lid arrives? Do not use it to pour boiling water. - Do I need a receipt? No. A photo of the date code is enough. - I gave one as a gift. Please share this notice; the new owner can register. - Who do I contact? [phone and email, confirm]. GAPS - Recall page URL, phone, and email [confirm with safety team] - Stop sale date [confirm with safety team] - Final wording [confirm with regulator]: CPSC Fast Track joint language not yet approved